PolicyBazaar: Demystifying Insurance for a Billion Dreams
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Inception: Fixing a Flawed System In 2008, Yashish Dahiya and Alok Bansal, moved by personal experiences of mis-selling and widespread opacity in the Indian insurance industry, decided to rewrite the rules. With fraud and confusion rampant, the Indian consumer’s insurance journey was riddled with jargon, hidden clauses, and often, outright deception by commission-driven agents. PolicyBazaar emerged as a crusade—a digital platform laser-focused on transparency, choice, and consumer empowerment, enabling everyday Indians to compare and buy insurance policies with clarity and confidence. The Engine: Transparency, Technology, and Trust Launched as a pioneering online comparison engine, PolicyBazaar aggregated plans from multiple insurers, allowing users to assess pros and cons without interference from agents. This was revolutionary in India’s almost 100% offline, agent-dominated insurance space. Key Innovations: Neutral Marketplace: Users could compare premiums, coverages, exc...